Weaver contacted Franco with more information on the 'outbreak' that was spreading throughout the Sprawl and instructed Franco to repair the lighting in Sector 45 to prevent the determent of the Sprawl security.

When more Necromorphs arrived, Franco ordered the civilians and Andarsyn to board the tram and they escaped. Andarsyn attempted to kill the creatures with her gun only to be knocked over by the crowd, before managing to defend herself by using a Plasma Cutter. While they were waiting at the tram station, Franco and Andarsyn encountered a stampeding crowd flooding into the station, the cause of the panic being a group of humanoid creatures. Before heading for the tram station, Franco received an encoded message from an unknown sender and lied to Andarsyn by telling her that it was a wrong number. Weaver's reasoning was the problems arising from the news of an unspecified 'outbreak' that may require their skills.

After repairing a manufacturing sky panel outside the station, Franco and Andarsyn were advised by Weaver to remain on active duty. The two embarked on various repair missions assigned by Weaver or reported by the other engineers. He was assisted voluntarily by CPD Officer Sarah Andarsyn, his girlfriend. Prior to the initial Necromorph outbreak on the Sprawl, Franco was ordered by his superior, Weaver, to head to the CEC Facility to repair a malfunctioning door. Apparently, he was also trying to get rid of Andarsyn without needing to kill her.

Despite the fact that he was actively helping the major goal of the Church, it seems that Franco was unaware about the existence of the Necromorphs and the Church's plans of overrunning the Sprawl with them, just like Karrie Norton was tricked. During his journey with Sarah Andarsyn, Franco kept logs about his progress that revealed his difficulty in reaching 'Target zero' (Isaac) because of Andarsyn and the outbreak. Franco was specifically assigned by Daina Le Guin, under covert orders, with a mission to free Isaac Clarke from the Titan Memorial Medical Center's asylum.

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